TrackWise Services

TrackWise, by Sparta Systems, is a business-critical tool used by the life sciences industry to manage Corrective and Preventive Actions (CAPA), Deviations, Change Control, Complaints, Investigations, Audits and more. Under Infinity’s Quality Assurance (QA) domain expertise is a diverse pool of technical and functional resources for helping life science organizations implement, configure, and validate TrackWise systems. Our end-to-end TrackWise services ensure that technological, business and regulatory standards are met, all the while reducing risk and time to value.

  • Installations/ Configuration
  • Custom Crystal Reporting
  • Analytics Reporting
  • Migrations
  • Application Support
  • Database Administration & DBA Services

Installation / Configuration

Our quality experts provide exhaustive services for your total TrackWise investment to help you accelerate the ROI for your enterprise:

  • Servers Installation – Application/Web/Database
  • Environments Setup – DEV/VAL/PROD
  • Migrator Installation & Snapshot Creation
  • Upgrade & Migration
  • Legacy Decommissioning

Design & Requirement Analysis

Our experts make your enterprise quality ‘Audit-ready’ with our unique intellectual methods. We strategically engage with the user ecosystem on the following areas:

  • Non-Conformances / Corrective and Preventive Action (NC/CAPA)
  • Compliance Management
  • Supplier Quality Management
  • Risk Management
  • Statistical Process Control (SPC)
  • Failure Mode and Effects Analysis (FMEA)
  • Environment, Health, and Safety (EH&S)
  • Hazard Analysis & Critical Control Points (HACCP)
  • Calibration Management

Crystal Reports

We are experts on Crystal Reports. Our unique approach and creativity will reduce the time and cost of adding or modifying Crystal Reports, helping you exploit the potential that well-designed reports can deliver to an organization:

  • Reports Assessment & Design
  • Single & Multi-Reports Development
  • Testing & Maintenance